Customer Service Tip: Setting Up and Editing Autoship Orders

In an effort to better serve you, we do our best to address the most frequent questions or concerns from our Members. For example, many of you have contacted us recently about setting up and editing Autoship orders.

Just follow these simple steps for Autoship orders:

  1. Login to the Back Office and choose the product you want in your Autoship order.
  2. Click the ADD TO AUTOSHIP ORDER button.
  3. Once you’re in checkout, select the shipping address, frequency and start date, shipping method, as well as confirming your credit card details.
  4. Click Autoship Orders in the main menu to modify the schedule, payment method, shipping address, or shipping method of an existing Autoship order.
  5. When changing credit card details, remember to check the box next to your chosen credit card before saving.
  6. After making any changes to the Autoship profile, please make sure to also check the box next to your chosen credit card as the final step.

Please Contact Us with Questions or Concerns:

  • USA Customer Service
    1 (866) 202-0065 /
  • Europe Customer Service
    +353 91 874 600 /