Customer Service Tip

Customer_Service_Notices_iconAttention US Reps ONLY: Going forward, there is an additional piece of documentation that we need to collect from all US Reps when opening a PayPortal account.

A form called the W-9 and is issued by the US tax authorities.  The form is very simple and collects name, address, business type and tax ID.   We are required by the US tax authorities (the IRS) to collect W-9’s before we pay US residents. Download the form HERE.

If you have any queries on this, please contact Customer Service at