Customer Service Tip

Attention US Members ONLY: Please remember there is an additional piece of documentation that we need to collect from all US members when opening a PayPortal account.

This is a form called the W-9 and is issued by the US tax authorities. The form is very simple and collects name, address, business type and tax ID.   We are required by the US tax authorities (the IRS) to collect W-9’s before we pay US residents. Download the form HERE.