Customer Service Tip

It’s been brought to our attention that many of our Members forward the Splash Newsletter email, which can result in subscription issues for senders. For instance, if you forward the Splash email to a recipient that clicks “unsubscribe” your account is automatically unsubscribed. This means you will no longer receive the Splash Newsletter until you subscribe again.

Not to worry, we have an easy solution!

Instead of forwarding the email, simply direct people to sign up for the Newsletter themselves in the Back Office.