Customer Service Reminder: Money Back Guarantee

We’d like to remind Members that LifeWave has a 30-day money back guarantee. If you’re unhappy with a product, we offer a full refund (excluding shipping fees), as long as we receive the refund request within 30 days of the original ship date. In addition, all packages must be returned to LifeWave.

Only products that are currently marketable for a one-year period may be returned. In this case, you receive a 90 percent refund on all items that are returned unopened, undamaged and have a remaining expiration date of at least four months.

You’ll also need to contact LifeWave Customer Service to obtain a Return Merchandise Authorization (RMA) number prior to returning a product. If you have any questions, please contact LifeWave Customer Service or visit our Policies and Procedures page online. We appreciate your cooperation!

Please contact us with any questions or concerns:

  • Europe Customer Service
    Tel: +353 91 874 600