Customer Service Reminder: Autoship and Promotional Items

We want to remind our Members that promotional items are NOT offered through autoship. If you’d like to purchase a promotional item, please login to your Back Office, click the shopping cart image and choose “New Order.” Next, choose the inventory item that says “promotion” from the shopping cart. If you order the regularly priced item through autoship, no discount applies. Thanks for your cooperation!

Please contact us with any questions or concerns: