From enrolling to shipping to back office questions to communicating… our ability to serve you at a much more effective level is being upgraded. The momentum LifeWave has been experiencing since the launch of X39® has led to increased demand on our Customer Service department, and we are taking this as an opportunity to upgrade so we can serve you much better.  We have set our sights on creating a world-class customer service (CS) experience that fuels growth. More CS agents available when and where you need them (new reps being professionally trained in San Diego and Ireland as we speak), VIP services, upgraded cloud-based telephony, performance benchmarks driving greater distributor satisfaction… these are all in the works.  An example of our commitment: we have brought in a seasoned customer service specialist, who has led CS at the global level for a $Billion-dollar company in our industry.  She will help make our CS platform second to none!  Count on it!