As COVID-19 continues to be a global challenge, all of us at LifeWave want you to know your health and well-being are our top priority. Now more than ever, we are reminded of the importance of our LifeWave community – and continue to provide our incredible products, helpful communications and heartfelt support to all of you as this global health challenge continues.
We are grateful to be deemed an essential service company, so that we can continue our business operations. As we move through the stages of this pandemic, we’re constantly striving to help our members in several ways. For example:
Helping Hands Task Force
We’re communicating with global leaders on a regular basis to share ideas for best ways to support the field during ever-changing conditions related to the coronavirus. From charitable efforts for those on the front lines to best practices in social media to informative webinars for you, we are on it!
Life according to COVID-19 has affected all of our daily practices dramatically. In the face of such change, we realize the importance of regular communication with all team members. Therefore, we’ve increased our webinar presentations significantly and are working to provide simultaneous translations for different languages to keep us all connected.
David Schmidt COVID-19 Informational PDF Now Available
We’ve created a document for you outlining the key takeaways of David Schmidt’s two crucial webinars on how to protect yourself and your family from the coronavirus. It’s available in the Back Office in all languages.
LifeWave Helping Hands Program
Helping those who may be challenged by financial hardship during these unusual times is one of our top priorities. To that end, we’ve recently donated nearly $200,000 in cash, cap mitigation and free product to help LifeWave Members.
Travel Incentive Program Canceled
We have been forced to cancel our Executive Travel Incentive Promotion because, as you know, most international travel has come to a virtual standstill – making it impossible to carry out any program involving travel. However, we do look forward to announcing a great incentive program in the future!
90-Day Money Back Guarantee
We have permanently extended our Money Back Guarantee to 90 days instead of 30 days for retail customers and preferred customers across the globe. This makes the sales process so much easier because you can now allow customers to try our technology risk free!
Customer Service Tip
Here’s a tip when you instruct your new team members on how to log into the Back Office. If they experience any issues logging in, try using a different internet browser than what they normally use, such as Google Chrome, Internet Explorer, Mozilla Firefox or Safari. Please try this option before contacting Customer Service as it may resolve the issue straight away.