Customer Service Tip: Orders Outside of Your Primary Country

We have received a number of calls about placing product orders outside of your account’s primary country. You’ll be glad to know we have an easy solution! Please follow these steps to complete the process:

  1. Visit the LifeWave Back Office and click the country/flag pull down at the top left of the page. This will bring up the menu of countries Lifewave currently ships to.
  2. To place orders outside of your primary country, always change the country FIRST before selecting a product or viewing the shopping cart.
  3. Simply choose the country you want to ship product(s) to, and the website will display everything available for sale in that country in the shopping cart.
  4. Click the STORE link to select your desired product.
  5. Click on your selected product, which takes you to the shopping cart.
  6. Click the blue ADD TO CART button in the shopping cart.
  7. Click the shopping cart icon at the top right of the page, and click the blue CHECKOUT
  8. Now enter your personal contact information, as well as the address for the country you’re shipping to.
  9. Click the blue SHIP TO THIS ADDRESS button to complete the process.

Please contact Customer Service with questions or concerns.

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