Category Archives: Customer Service

Customer Service Tip

A reminder you can find all our Instruction booklets, Product Catalogues, Brochures etc in the Resources section of your BackOffice and Marketing Tools. If you have any questions on any of these, please do contact us at customerserviceeu@lifewave.com or customerserivce@lifewave.com.

Customer Service Tip

Just a reminder that if you want to change the name of your replicated site, please contact our customer service team and they will be happy to assist you. This information cannot be changed in your back office.

Our Customer Service team are happy to help and make sure that your new replicated website name is accepted and not already used by another member.

Customer Service Tip

If you receive the following message ‘Contact Support’ from Lifewavecashcard/Payportal email or website, you need to contact 001 778 410 22 35 or support@lifewavecashcard.com to resolve any issues. Our regular LifeWave customer service cannot deal with these issues.

Customer Service Tip

Just a reminder that our Facebook account is not managed by customer service. If you have a product or business building query that your sponsor cannot answer, please contact our customer service team using the following details:

USA Customer Service
6:00am – 4:00pm (Pacific Time) / Monday — Friday
Tel: +1(866) 202-0065
Fax: +1(858) 459-9876
customerservice@lifewave.com

 

Europe Customer Service
9:00am – 5:30pm (GMT) / Monday — Thursday

9:00am – 4:00pm (GMT) / Friday
Tel: +353 91 874 600
Fax: +353 91 874 655

customerserviceeu@lifewave.com