Category Archives: Customer Service

Customer Service Tip

Do you have an iCloud email? Are you not receiving as many emails as you should be?
iCloud emails appear to bounce a lot because they have extra protection on them. To combat this, add the marketing@lifewave.com and davids@lifewavemembers.com emails to your contacts and address book to stop the bounces.

Customer Service Tip

Your communication style should be the same both online and offline – communication is a vital tool in this business, using the same language and tone when exchanging information is fundamental! Just like branding needs to be consistent, how you send emails, share social media posts and create marketing content needs to be treated the same. Check out our Marketing Guidelines in the back office for assistance.